TransUnion has announced its Off Campus Drive 2026 for the L0/L1 IT Support role in Chennai. This full-time opportunity is ideal for candidates interested in application support, infrastructure monitoring, and IT operations within a global technology environment supporting APAC clients.
Job Overview
Company Name: TransUnion
Job Role: L0/L1 IT Support (Analyst, IT Support)
Qualification: Bachelor’s Degree
Experience: Entry Level
Location: Chennai
Employment Type: Full-Time
Salary: Best in Industry
Last Date: July 24, 2026
About Company
TransUnion is a global information and insights company operating in more than 30 countries with a workforce of over 12,000 associates. The company provides data, analytics, and technology solutions that help businesses and consumers make informed decisions with confidence. Its services extend beyond traditional credit reporting to include fraud prevention, identity management, risk solutions, advanced analytics, and marketing services. By leveraging technology and reliable data, TransUnion supports organizations across multiple industries while helping create secure and trusted digital experiences. The company encourages continuous learning, innovation, collaboration, and professional development, offering employees opportunities to work on global projects in a dynamic and technology-driven environment.
Job Description
TransUnion is seeking candidates for the L0/L1 IT Support role to provide application and infrastructure support for business-critical systems across the Asia-Pacific (APAC) region, including Hong Kong, the Philippines, and Australia.
The selected candidate will be responsible for monitoring application performance, responding to production issues, supporting deployments, coordinating customer communication, and ensuring systems remain available according to defined service level agreements (SLAs). The position requires working in a 24×7 shift environment and follows a hybrid work model with a minimum of two days per week in the office.
Candidates will collaborate with global support, development, and infrastructure teams to resolve incidents, improve operational processes, and maintain business continuity.
Key Responsibilities
- Provide L0/L1 application support for business-critical systems.
- Monitor applications, infrastructure, scheduled jobs, and system alerts.
- Respond to production incidents within defined SLAs.
- Coordinate customer communication during operational issues.
- Support production deployments and scheduled maintenance activities.
- Assist with change implementation and system updates.
- Collaborate with global infrastructure, application, and development teams.
- Prepare operational documentation and issue handbooks.
- Participate in client onboarding activities.
- Support Disaster Recovery (DR) and Business Continuity Planning (BCP) exercises.
- Identify recurring issues and recommend process improvements.
- Monitor overall system health to ensure uninterrupted service availability.
Required Skills
- Basic knowledge of application support and IT operations.
- Understanding of infrastructure monitoring concepts.
- Good analytical and troubleshooting abilities.
- Strong verbal and written communication skills.
- Ability to collaborate with cross-functional global teams.
- Knowledge of incident management and production support.
- Documentation and technical reporting skills.
- Willingness to work in rotational 24×7 shifts.
- Time management and problem-solving skills.
- Ability to adapt to changing business requirements.
- Basic understanding of service level agreements (SLAs).
Eligibility Criteria
- Candidates should possess a Bachelor’s Degree from a recognized university.
- This opportunity is suitable for entry-level candidates interested in building a career in IT support, application support, or infrastructure operations.
- Applicants should be comfortable working in a hybrid work model and willing to work rotational shifts, including early morning, late-night, and regular business-hour schedules based on operational requirements. Candidates may also be required to work additional hours during production issues or business-critical situations.
- Strong communication skills, analytical thinking, and the ability to collaborate effectively with global teams will be valuable for this role.
Salary Details
The official job posting has not disclosed the salary for this position. Selected candidates will receive compensation and benefits as per TransUnion’s company policies. The salary package is Best in Industry.
Selection Process
The official notification has not specified the recruitment or selection process.
TransUnion Off Campus Drive – Important Apply Link
L0/L1 IT Support (Analyst, IT Support) – Apply for this Job
Frequently Asked Questions
- What is the job role offered by TransUnion?
TransUnion is hiring for the L0/L1 IT Support (Analyst, IT Support) position.
- Where is the job located?
The position is based in Chennai and follows a hybrid work model.
- What is the last date to apply?
The application deadline is July 24, 2026.
- Is the role shift-based?
Yes. The position operates in a 24×7 rotational shift environment to support APAC business operations.