Cognizant has announced its Off Campus Drive 2026 for the position of PE – Policy Servicing in Chennai. This full-time opportunity is ideal for candidates interested in insurance operations, policy servicing, and business process management. Applicants with strong English communication skills, MS Office knowledge, and attention to detail are encouraged to apply.
Job Overview
- Company Name: Cognizant
- Job Role: PE – Policy Servicing
- Qualification: Bachelor’s Degree
- Experience: Entry Level
- Location: Chennai, India
- Employment Type: Full-time
- Salary: Best in Industry
- Last Date: Apply As Soon As Possible
About Company
Cognizant is a global technology and professional services company that helps businesses modernize technology, transform processes, and improve customer experiences. Serving clients across industries such as banking, healthcare, insurance, manufacturing, retail, and communications, the company combines industry expertise with digital technologies to deliver business solutions worldwide. With a strong global presence and a focus on innovation, Cognizant provides employees with opportunities to work on large-scale projects while developing technical and professional skills. The company continues to invest in digital transformation, automation, cloud technologies, artificial intelligence, and business operations, making it one of the leading employers for graduates and early-career professionals seeking long-term career growth.
Job Description
Cognizant is hiring Policy Servicing professionals to support end-to-end policy maintenance activities for property and casualty insurance clients. The selected candidates will work in a global operations environment where they will process customer requests, maintain insurance policy records, and ensure accurate documentation in compliance with company procedures.
The role involves handling various policy servicing requests such as endorsements, renewals, cancellations, and policy updates while maintaining high standards of quality and accuracy. Candidates will also communicate with internal stakeholders, review customer requests, and update records using business applications and Microsoft Office tools.
Employees will be expected to work from the office during night shifts while ensuring timely completion of assigned tasks. The position requires excellent organizational abilities, attention to detail, and a customer-focused approach to deliver reliable insurance support services.
Key Responsibilities
- Process policy servicing requests for property and casualty insurance customers.
- Review customer instructions and update policy information accurately.
- Handle endorsements, renewals, cancellations, and policy modifications.
- Process customer requests according to established procedures and service-level agreements.
- Interpret requests received through workflow tools, emails, and ticketing systems.
- Maintain policy information using internal systems and Microsoft Office applications.
- Prepare policy documents, reports, summaries, and status trackers.
- Perform data validation and quality checks on customer and policy information.
- Coordinate with internal operations and support teams to resolve discrepancies.
- Record transaction details using standardized documentation practices.
- Follow compliance guidelines and internal operational procedures.
- Identify opportunities to improve process efficiency and data quality.
- Organize daily workloads to meet turnaround time requirements.
- Prepare operational reports using Microsoft Excel.
- Participate in knowledge-sharing sessions and cross-training activities.
- Support an accurate and efficient customer servicing experience.
Required Skills
- Strong spoken and written English communication skills.
- Good knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
- Excellent attention to detail.
- Good analytical and problem-solving abilities.
- Ability to interpret customer instructions accurately.
- Basic understanding of insurance operations is an added advantage.
- Ability to manage multiple tasks efficiently.
- Strong documentation and record management skills.
- Customer-focused attitude with commitment to quality.
- Willingness to work in night shifts from the office.
- Quick learning ability for new business tools and operational processes.
- Good teamwork and collaboration skills.
- Basic numerical and data validation skills.
- Time management and organizational abilities.
Eligibility Criteria
Candidates should possess a Bachelor’s Degree from a recognized university. Applicants should have strong English communication skills and practical knowledge of Microsoft Office applications to support daily operational tasks.
Candidates with basic knowledge or internship exposure to property and casualty insurance concepts, including policy servicing, endorsements, or claims, will have an added advantage. However, the company primarily expects applicants to demonstrate learning ability, attention to detail, customer service orientation, and readiness to work in a global operations environment.
Applicants must be comfortable working from the office during night shifts and should be capable of handling multiple customer requests while maintaining high levels of accuracy and compliance. Strong analytical thinking, documentation skills, and the ability to adapt to new systems are essential for success in this role.
A foundational certification in Microsoft Office or business computing, such as Microsoft Office Specialist (MOS), is preferred but not mandatory.
Salary Details
Cognizant has not disclosed the salary package for the PE – Policy Servicing position. Selected candidates will receive Best in Industry compensation along with company benefits and career development opportunities as per organizational policies.
Company Name Off Campus Drive – Important Apply Links
| Job Role | Apply Link |
|---|---|
| PE – Policy Servicing | Apply for this Job |
Frequently Asked Questions
1. What is the job role offered in the Cognizant Off Campus Drive 2026?
The recruitment is for the PE – Policy Servicing position.
2. Where is the job location?
The position is based in Chennai, India.
3. Is prior insurance experience mandatory?
No. The job posting mentions that foundational knowledge or internship exposure to property and casualty insurance is an advantage, but it is not stated as a mandatory requirement.
4. Are candidates required to work night shifts?
Yes. The role requires employees to work from the office during night shift operations.
5. What skills are important for this role?
Strong English communication, proficiency in Microsoft Office, attention to detail, documentation skills, analytical thinking, and a customer-focused approach are the key skills required for this position.