Movate is inviting applications for the position of Technical Support Engineer (Networking) at its Chennai office. This is an excellent opportunity for candidates with 1–2 years of technical support or network support experience who want to build a career in IT services and networking. The company is looking for professionals with strong networking fundamentals, troubleshooting abilities, and excellent communication skills.
Job Overview
Company Name: Movate
Job Role: Technical Support Engineer (Networking)
Qualification: Degree/Diploma in Computer Science, Information Technology, Electronics, or a related field
Experience: 1–2 Years
Location: Chennai, Tamil Nadu
Employment Type: Full-Time
Salary: Up to ₹6 LPA
Last Date: Apply As Soon As Possible
About Company
Movate is a global technology services company that delivers digital transformation, customer experience, technical support, and IT consulting solutions to businesses worldwide. The company partners with organizations across multiple industries to improve operational efficiency through innovative technology services and customer-focused support. Movate provides employees with opportunities to work on modern technologies while enhancing their technical knowledge and professional skills. With a strong emphasis on customer satisfaction, continuous learning, and career growth, the company offers an excellent environment for IT professionals who want to develop expertise in networking, technical support, and enterprise technology solutions.
Job Description
Movate is hiring Technical Support Engineers (Networking) to provide technical assistance and support for customers experiencing networking-related issues. The selected candidates will handle customer queries through phone, email, and ticketing systems while ensuring timely issue resolution.
The role involves diagnosing network connectivity problems, troubleshooting TCP/IP, LAN/WAN, DNS, and related networking issues, and collaborating with internal technical teams whenever required. Candidates should possess strong analytical abilities, effective communication skills, and a customer-focused approach. This position offers an opportunity to work in a professional technical support environment while developing networking expertise and problem-solving capabilities.
Key Responsibilities
- Provide technical support through phone, email, and ticketing systems.
- Troubleshoot networking-related customer issues.
- Diagnose TCP/IP, LAN/WAN, DNS, and connectivity problems.
- Coordinate with internal technical teams to resolve technical issues.
- Maintain accurate records of incidents and service requests.
- Keep customers informed about the progress of their issues.
- Ensure high levels of customer satisfaction through quality support.
Required Skills
- Basic networking knowledge.
- Strong understanding of TCP/IP fundamentals.
- Network troubleshooting skills.
- Technical support experience.
- Good knowledge of LAN/WAN concepts.
- Excellent verbal and written communication skills.
- Exposure to DNS, DHCP, Routing, and Switching.
- Familiarity with ticketing tools.
- Customer-facing technical support experience.
- Basic knowledge of network monitoring.
Eligibility Criteria
To apply for this role, candidates should have 1–2 years of relevant experience in Technical Support or Network Support. Applicants must possess a Degree or Diploma in Computer Science, Information Technology, Electronics, or a related discipline. Strong communication skills are mandatory, along with a solid understanding of networking concepts and troubleshooting techniques. Candidates with customer support experience and exposure to networking tools will have an added advantage.
Salary Details
Movate offers a salary package of up to ₹6 LPA based on the candidate’s skills, qualifications, and relevant work experience. Along with competitive compensation, employees gain valuable exposure to enterprise networking technologies, customer support operations, and career development opportunities within the IT services industry.
Movate Off Campus Drive – Important Apply Links
| Job Role | Apply Link |
|---|---|
| Technical Support Engineer (Networking) | Apply for this Job |
Frequently Asked Questions (FAQs)
- What is the job role offered by Movate?
Movate is hiring for the position of Technical Support Engineer (Networking).
- What is the required experience for this role?
Candidates should have 1–2 years of relevant Technical Support or Network Support experience.
- What qualification is required to apply?
Applicants should possess a Degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.
- Where is the job location?
The job location is Chennai, Tamil Nadu.
- What salary does Movate offer for this role?
The offered salary is up to ₹6 LPA, depending on the candidate’s experience and skills.